Our main depot is just outside Pershore, Worcestershire, but we deliver across the UK.
If you work in or above the ground, we’ve got you covered. We promise trusted brands, trusted products and trusted service – for every customer, on every job.
There’s no minimum order value. Simply order what you need, whenever you need it.
Yes, we deliver to construction sites, your local Lapwing depot or any of your sites across the UK.
All our packages are shipped recorded delivery via courier – and we’re happy to provide next working day delivery*.
If you’re sending to a destination outside mainland** UK, please contact us to arrange your order and delivery costs, rather than purchasing online.
*Next-day delivery on orders up to 5 pm, Monday to Friday. Upgraded delivery must be ordered before 5 pm, Monday to Friday.
Orders under £75
Please note, for orders under £75, an additional £7.95 charge is added to the cost below.
Please note, the office is closed at weekends and on all English bank holidays.
We work hard to ensure your Lapwing experience is nothing less than excellent – from easy browsing and buying to speedy dispatch. To keep deliveries on track, we partner with the most reliable carriers and keep you updated every step of the way.
Yes, we do. Our vans usually cover local shipments.
We work with a selection ofcouriers who we trust to get your order delivered on time.
Please make your order by 5 pm and you’ll have it the very next day.
We understand that faulty items and returns cost time and money. Our shipping team puts great care into the way your orders are packed, so they’re ready to put to work straightfrom the box.
Definitely. We share the progress of your shipment at every stage – from order confirmation to delivery to your site or depot.
Absolutely – you’ll receive an hour delivery window to help you plan ahead.
No, unless you specifically ask them to. If your courier can’t deliver in person, they’ll leave a note to reschedule.
Good question. In short, we get it. We understand the pressures of your projects and know the trade inside and out. So you can rely on us for cost-saving product recommendations, reliable brands and quick turnaround times that keep your jobs on track.
We always get back to you as soon as possible – often quicker than it takes to make a cuppa! In rare instances, we might take a little longer to reach you, particularly if we need to investigate supplier or delivery issues.
It’s always worth asking us. We listen to your requirements and do everything we can to deliver the products you need – even if we don’t carry them in our core range. Call Lapwing today and ask our Product Specialist for advice.
SOLVING YOUR PRODUCT ISSUES
We want you to be completely satisfied with your purchase. Any product that’s damaged in transit or has a manufacturing defect will be replaced or refunded in full.
- Please don’t dispose of your products before contacting us about your issue.
- As a minimum, we require photographic evidence to back up any claim.
RETURNS AND REFUNDS
INCISION DIAMOND BLADES
The quality of a diamond blade is determined by the size, quantity and calibre of the diamonds contained in the segment matrix (the metal bond that holds the diamonds in place). Certain bonds work better with different applications, so you can extend wear rates and blade life by matching the segment bond to the material being cut.
An abrasive material like asphalt needs a very hard bond.
Concrete, which is hard but much less abrasive, needs a soft-bonded segment.
As a basic rule of thumb, the harder the material being cut, the softer the bond, and vice versa.
No, or not necessarily. The so-called multi-application diamond blade exists to meet a clear need in the market to provide safe, efficient cutting of a wide range of products, without constantly needing to change the blade.
Multi-blades are available at both the hard end and the abrasive end of the spectrum and users should match their blade selection with the material they cut most often. However, high cutting speeds and blade longevity are achieved by using the correct blade for the application.
We stock four ranges of diamond blades, with price points to suit every budget. If you’re a professional user who does large amounts of cutting, it pays to do a cost study analysis to determine which range provides optimum performance for your particular needs.
Gold-standard blades represent a significant investment, but it’s been proven, time and again, that correctly used premium blades offer the most economical cutting. We recommend considering your blade spend over six months to properly compare blade performance.
There are many other exceptional products on the market – and many extremely poor ones. We maintain quality through established relationships with leading manufacturers who produce blades to our exacting technical specifications. By sticking with proven performance criteria, we’re confident our blades provide outstanding value for money.
It’s impossible to exactly predict your blade’s lifespan, but you can keep it cutting for longer with three simple guidelines. Always make sure:
- You select the correct blade for the application.
- The operator is trained to use the blade correctly.
- You apply the right amount of water.
When it comes to blades, you also get what you pay for. Reaching for premium ranges over cheaper ones can also prolong staying power.
The full title for this standard is Tools for live working – Specification for insulating hand tools for work on or near conductor rail systems operating at voltages up to 1000v ac or 1500v dc.
While the standard was originally intended for work around live conductor rails, it’s become the benchmark for safeguarding crews who risk striking live service cables during excavations. Tools built to this standard are made from or fully or partially covered by insulating materials to protect the user from electric shock. When purchasing and using insulated tools, it’s important to remember:
- They’re engineered to deliver protection from accidental contact with live conductor rails, not for live working. Live working tools fall under BS60900.
- Tools designed to BS8020 require inbuilt wear detection, provided by a white under-guard and orange over-guard. When the white under-guard is exposed, you should discard the tool.
Carters Shocksafe is the UK’s original premium insulated digging tool brand, regarded as one of the market’s five-star products. Carters have developed their range over many years and continue to improve and innovate.
The cable layer shovel is sometimes referred to as a 1-way shovel, as it’s only suited to digging very narrow trenches. It’s ideal for burying cables with minimal ground disturbance.
The GPO trenching shovel is often known as a 2-way shovel because its blade works well for trenching and is also wide enough for other shovelling and digging tasks.
When selecting a wheelbarrow, think about its primary purpose and the materials it will transport. You’ll need to consider:
- Pan size – from 85L and 90L right up to 120L
- Finish – galvanised or powder coated
- Steel pan gauge and strength
If you’re tarmacking, we strongly recommend using the dedicated tarmac barrow, which has a heat-dissipating underpan support.
PPE & WORKWEAR
When listed on respiratory equipment, ‘FFP’ stands for ‘filtering facepiece’. The ‘3’ refers to the level of protection.
You may also see additional letters, including ‘FFP3V’ and ‘NR’. These stand for ‘valved’ and ‘non-reusable’. This means the masks are single use only.
Most P3 facemasks are valved to make them more comfortable for the wearer, which means the exhaled breath is unfiltered.
All Lapwing’s FFP3 dust masks are high quality and conform to EN149:2009. When selecting masks, however, you should conduct face fitting testing to achieve the right levels of comfort and coverage.
For those who regularly wear P3-rated masks, reusable options are considerably more cost-effective.
N95 is an American specification for respiratory equipment that’s broadly equivalent to the European P2 specification. It has a maximum filtration efficacy of 95%. Note: N95 must not be confused with KN95, a Chinese equivalent that has appeared on many second-rate products that flooded the market in the wake of the COVID-19 outbreak.
P3 is the recognised standard in the UK and Europe. N99 and P3 are the respective specifications for dust masks with a maximum filtration of 99%. This protection level is recommended to safeguard against asbestosis and silicosis risks during dust producing activities.
For new orders, please allow up to two weeks for our team to set your design and produce your transfers. Once your transfers are in stock, you’ll usually receive your printed order within two working days.
We source from the UK, EU, eastern Europe, USA, Turkey, India, Sri Lanka, China and East Asia.
We collaborate with an approved supplier list that our customers know and trust. We’re also always on the lookout for exciting new partners and products to meet your needs.
We’ll answer enquiries about supplier changes but reserve the right to provide an alternative partner’s product if it has a similar or superior specification to the item ordered.
CAREERS AT LAPWING
Thanks for your interest in joining the Lapwing team. We’re always on the lookout for new talent and would love to hear from you. Please email your CV and a cover letter to email@example.com.
We are currently looking for an experienced Customer Service Advisor/Administrator to join our excellent team and assist in the smooth running of the Customer Service Department. Find out more.